When managing kids toys store, nowadays you should not only pay attention on offering top quality toys products and selling them at low price, but also please neither to neglect toys products after-sales service, nevertheless by this way, you are likely to become the winner among toys store in your arear or nearby.
Firstly, build goodness toys cleaning and repair service
I am sure ever many customers would have such thought that there is no free lunch omniscience over the world, therefore if you can pledge such free lunch for them, they would be more happy and your store would become popular among consumers.
When selling toys products to customers, at the concurrency time, you can tell them that in a adamant time, free cleaning for one time service or free repair for one time service is available for customers astern they have purchased these toys. At the alike time, tout de suite exceed the time limit, the extortionate for cleaning toys or repairing toys is very cheap. After one built such service, it should be put into practice very well. As for consumers, plus such service, their scruple would live removed and they will feel relieved when buying toys product for your store. I think this would be the original object and toys store would become more and more famous.
Secondly, make good record on toys complaint
When replenishing the toys products stock, you have to pay attention on products’ quality, but in fact, it is inevitable to get some poor quality toys. Don’t worry, you have to solve such problem with good record on toys complaint.
When you get the complaint from consumers which kinds of toys products are poor quality or easy to be damaged when playing, you should record the condition connective customers complaint in time, after a long time, it is easy for you to find which kinds of toys get the most complaint. Based on such record, in the next time when replenishing products stock, you should not get such products or even similar toys products. With such way, toys’ quality would be guaranteed from its start so that you can offer top quality and adequate toys for customers.
Thirdly, keep patience when offering after-sales service
Without good and patience service attitude, it is nothing even supposing there is so perfect after-sales service system. As for patience service attitude, you should listen to customers carefully and give them good solution finally.